End-to-end eCommerce returns management for a seamless customer experience
Industry specific solutions
Powerful integrations to increase efficiency, deliver the best experience, and manage all your returns from a single platform.
Problem-solution framework
Seamlessly integrate, optimize, and automate returns to reduce costs, recover revenue, and enhance customer satisfaction.
Connect eCommerce platforms and 3P marketplace accounts to reduce returns with robust configurations for return reasons, return windows, eligibility criteria, refunds, credits, exchanges, and gift returns.
Tailor the shopper experience with branding, content editing, multi-languages and currencies, post-purchase (recover lost revenue), and flexible returns (exchanges, keep-it options).
Define return processes and criteria establishing instant refunds for trusted customers, drop-off/mail-back options, proactive messaging and dynamic notifications.