In this Welcome to the Arena podcast episode, Sender Shamiss, Co-founder and CEO of ReturnPro, explores the massive challenges and hidden costs within the $900 billion retail returns industry. Shamiss explains how ReturnPro’s tech-driven solutions are reshaping reverse logistics by combating fraud, reducing landfill waste, and improving retailers’ bottom lines. Throughout the conversation, he highlights the urgent need for businesses to rethink their returns processes to stay competitive, sustainable, and customer-centric.
