As a business owner, the dilemma of achieving a balance between bottom line profits and exceptional customer service continues to challenge us. It is commonly perceived that adding to our customer experience directly hurts our bottom line, and my response to that is it doesn’t have to be that way. The answer to this problem lies within our ability to handle dispositions costs effectively by maximizing sales velocity through the return process. Read on...
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Breaking Barriers and Shattering Ceilings: Women at the Forefront of Supply Chain & Reverse Logistics
Commemorating International Women’s Day 2024 by examining how women in supply chain and reverse logistics have reshaped the industry.
