Returns SaaS

Our SaaS eliminates human biases from returns decisions and connects to every part of the retail ecosystem, from returns initiation all the way to the second shelf.

The post-purchase experience

Returns initiation & save the sale

By leveraging enriched external sources, client data, internal data, and machine learning, ReturnPro identifies the most profitable path for each item, increasing efficiency, reducing costs, and maximizing recovery.

Marketplaces

Returns portal

Keep it services

Trusted customers

Instant refunds

Instant exchanges

Store credits

Bonus incentives

Fraud detection & prevention

Identify anomalies like return abuse, wardrobing, and shipping fraud based on condition by combining customer profiling tools with product analysis.

Returns anomaly detection
Customer profiling/trusted customers
Identify wardrobing

Returns contract management

Initiate intelligent disposition decisions in a shared workspace where retailers, vendors, and brands configure & manage policy rules and negotiate changes to optimize settlements, value-added touches, RTV returns shipping, and communications.

Portal to manage contracts & policies
Shared workspace to configure & manage RTV process, credits, outcomes & disputes
Intelligent disposition capabilities

Next life for your returns

Returns routing & the next life

AI-powered disposition intelligence delivers smart touches to ensure the most profitable path is followed throughout the reverse life cycle.

RWMS Flexible Pick-up and Drop-off Transportation Services

Flexible returns pick-up and drop-off software

Turn any location or carrier into a flexible returns drop-off and pickup network. Accept returns without boxes or labels with a simple QR code. Consolidate returns, make disposition decisions upstream and save on transportation costs.

Boxless returns via QR code
Returns consolidation returns
Intelligent disposition capabilities

Integrated Transportation Services

Activate over 100 discounted parcel and freight carrier integrations, consolidations, zone skipping & cross border tools, ensuring the most profitable path for every item.

100+ discounted parcel and freight carrier integrations
Zone skipping
Cross border tools

RWMS (Returns Warehouse Management System)

End-to-end SaaS, supply chain, and ReCommerce solutions that transform returns into profitable opportunities for your business.

Build complex reverse supply chain workflows with ease
Drag-and-drop no-code workflow creator
Repair Workstation for repair and refurbishment

RWMS (Returns Warehouse Management System)

End-to-end SaaS, supply chain, and ReCommerce solutions that transform returns into profitable opportunities for your business.

Build complex reverse supply chain workflows with ease
Drag-and-drop no-code workflow creator
Repair Workstation for repair and refurbishment

Flexible returns pick-up and drop-off software

Our platform boosts brand sales by turning refunds into store credits, supports eco-friendly practices, and reduces fraud.

Boxless returns via QR code
Returns consolidation returns
Intelligent disposition capabilities

Integrated Transportation Services

We simplify returns for third-party sellers, lower costs, and help turn returned items into sales opportunities.

100+ discounted parcel and freight carrier integrations
Zone skipping
Cross border tools

Second place for your goods

ReCommerce & the second shelf

List returned, overstock, and distressed inventory back to the original sales channel, on our proprietary wholesale and retail sites, or across 20+ integrated marketplaces. Manage and configure a single unified catalog, dynamic pricing rules, listing templates, customers, orders, and shipping/carrier rules.

20+ integrated
marketplaces

Dynamic pricing
rules

Restock items on
original channel

Finished goods (B2B &
B2C) channels

As-is untouched
liquidation channels

As-is BER liquidation
channels