Careers

Do what you love

Help us transform the retail industry by making returns profitable for our clients and sustainable for the planet. We are 1,000+ teammates strong and we work across the globe. While we may not all sit in one office, we’re united under a single mission that drives us to collaborate every single day: Solving returns. Oh, and we Slack a lot 🙂.

Join us on our mission to solve returns

ReturnPro by the numbers

2,000
teammates worldwide
2+ million
sq. ft. of returns centers
40 million
units processed annually
3 million
units refurbished annually

Best-in-class reverse supply chain services

We do not outsource our supply chain activities. We operate over 1 million square feet of Reverse Logistics Centers across North America with thousands of teammates.

Our Values

People-Centric Excellence
We combine hard work, critical thinking, and respect for our people and partners, fostering a culture of collaboration and empathy that drives our success.
Adaptive Evolution
We are driven by critical thinking and sound decision-making, relying on experience and data to navigate uncertainty and guide us toward innovative solutions.
Value-Driven Partnerships
We believe every team member plays a vital role in our collective success, ensuring strong partnerships based on mutual respect and shared goals.
Practical Sustainability
Our focus on sustainability goes beyond reducing waste; we bring items back to life and find innovative ways to reuse resources and reduce returns, benefiting both the environment and our clients.
Continuous Improvement
We maintain unwavering dedication to exploring new ideas and fostering innovation, continuously striving for improvement and adaptability to meet our clients' evolving needs and solve returns.

Environmental impact

1.7M+
miles of unnecessary transportation eliminated
5M+
units refurbished/repaired back to life
39M+
pounds spared from landfills
32K+MT
metric tons of CO2 emissions stopped from entering the environment

Teammate perspectives

ReturnPro is made up of more than 1,000 diverse teammates across the globe on a mission to solve returns. With experts in every field from software and engineering to eCommerce and supply chain, our Perspectives Series highlights teammates who elevate our company’s mission every day through their leadership, hard work, and commitment to our corporate values.

William Alexander

Senior Transportation Manager

Bolivar Rodriguez

Operations Planning & Forecasting Manager

Mirlande Dominique

Cost Account Manager

Vanessa Llovet

Vendor Relations Manager

Edwin Quinones

General Manager

Aysia Saylor

Process Engineering Manager

Join us on our mission to solve returns

ReturnPro in the news

ReturnPro: goTRG Rebrands, Unveiling New Identity to Lead the Future of Returns Management

Nov 14, 2024

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Returns and Sustainability: A Report

May 6, 2024

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goTRG Wins the Silver Stevie American Business Award for Most Innovative Company of the Year 2024

Apr 30, 2024

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Awards and certifications

Our Fort Worth, Texas and Brantford, Ontario Canada facilities are proudly certified to the R2v3 Responsible Recycling, ISO 14001 Environmental, ISO 45001 Health and Safety, and ISO 9001 Quality standards.