In querying 500 retail professionals across the U.S., reverse logistics platform goTRG found that 65 percent anticipate seeing the same or higher return rates this holiday season as they did during 2021. Over 41 percent (206 retailers) said they expected to see between 10,000 and 50,000 units returned this season, while more than 27 percent (137 retailers) said they expected to receive between 50,000 and 100,000 product returns. Seventy-three percent of retailers rated returns as a moderate-to-severe problem for their business.
