Many of the biggest retailers have extended return windows into January. Most items can be returned until January 31 to Amazon and Walmart; Target shoppers have up to 90 days to get a refund.
While many stores have extended return policies, the NRF says you may want to double-check.
“Many retailers have also begun to change their return policies to account for an increase in return fraud.” reads the NRF’s 2022 Holiday Outlook.
It’s a costly problem. The NRF estimates for every $1 billion in sales, retailers incur nearly $170 million worth of costs for returns.
The new report from goTRG, an industry data analytics group, looks at exactly how the policies are changing.
