We’ve all been there — scrolling on a clothing brand’s website, finding a pair of jeans we love only to toggle between two sizes, unsure which will fit. So we order both, fully intending to return the pair that doesn’t work.
Retailers have subtly discouraged such multi-size ordering — a process known as bracketing — and returns in general by omitting shipping labels from delivery packages even as they continue to give full refunds when customers brought merchandise back.
Now, they’re showing a bit more candor. Several major chains, including…
