The 2024 Holiday Edition Returns Report highlights the key challenges shaping this season, including inflation, election uncertainty, rising inventory levels, and the evolving use of AI in retail. It explores how retailers are adjusting strategies through early promotions, refined returns policies, and fraud prevention measures to navigate these complexities.
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The State of Returns: What Retailers Can Expect from Consumers in 2021
Consumer Survey Results: Retailers that can innovate with more convenient returns options in 2021 will gain a loyal customer base for years to come.