Americans will return about 18% of their holiday shopping season purchases, or about $171 billion worth of goods, according to estimates from Appriss Retail and the National Retail Federation. Some 60% of retailers are toughening up return policies this year to help fight off rising costs, according to goTRG, with measures like requiring customers to pay for return shipping and adding restocking fees.
ReturnPro is a leading reverse logistics company that specializes in solving returns. ReturnPro’s connected suite of returns management SaaS, reverse supply chain, and ReCommerce services, under one roof, delivers a true end-to-end solution for returns from initiation through resale. ReturnPro works with retailers, eCommerce brands, and vendors, to deliver the smartest choices for every touch movement and pricing decision, while also preventing items from unnecessarily ending up in landfills.
Fara Alexander
falexander@returnpro.com
