Holiday 2025: Returns Under Pressure
As retailers head into the holiday season, the stakes have never been higher. Sales may be steady, but profitability hinges on how well returns are managed. From shifting consumer expectations to rising fraudrisks and tighter margins, this year’s ReturnPro survey of over 500 retail leaders uncovers the expectations and strategies shaping Holiday 2025.
Inside the report, you’ll find insights on:
- How inventory scarcity and compressed promotions will affect sales and returns
- Why return policies are tightening even as shoppers demand more convenience
- The evolving fraud schemes retailers must defend against
And for those who want to dig deeper, we’ve included exclusive bonus content—the complete survey dataset. It’s your chance to see every question and response, benchmark against your peers, and uncover insights beyond the top-line trends. Download the report first here to get started.


