Discover the latest trends reshaping the retail landscape with our comprehensive survey report, "The State of Consumer Returns 2025." This in-depth study explores how AI-powered tools, evolving return policies, and growing sustainability concerns are transforming consumer behavior and brand loyalty. We dive into the unexpected disconnect between consumer perceptions and the actual impact of returns, revealing key insights into cost management, shopper expectations, and the future of online retail.
Download the full report to learn how economic pressures and innovative technologies are driving a smarter, more intentional return economy. Whether you’re a retailer or a market enthusiast, this report offers actionable insights to help you navigate and capitalize on the changing dynamics of consumer returns.