In-store experiences were hot topics pre-pandemic, but the world has changed in the last two years. Since the Coronavirus disease (COVID-19) struck, more than 2 dozen stores have filed for bankruptcy, and mall foot traffic is down 30%, while online sales surged by nearly $27 trillion globally.
Such rapid change begs the question–are in-store experiences still critical to retail success, especially as the holidays approach?
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ReturnPro is a leading reverse logistics company that specializes in solving returns. ReturnPro’s connected suite of returns management SaaS, reverse supply chain, and ReCommerce services, under one roof, delivers a true end-to-end solution for returns from initiation through resale. ReturnPro works with retailers, eCommerce brands, and vendors, to deliver the smartest choices for every touch movement and pricing decision, while also preventing items from unnecessarily ending up in landfills.
Fara Alexander
falexander@returnpro.com
