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What the Buy Now Pay Later Trend Means for Retail and Returns

Published: 
October 7, 2021

Buy now pay later (BNPL) companies like Affirm, Afterpay, and Klarna have been quietly building a loyal customer base for the last few years. Today, 56 percent of U.S. consumers say they have used BNPL providers for retail purchases — up nearly 50 percent from July 2020.

Thanks to budget concerns, credit card mistrust, and a COVID-19-fueled increase in online shopping, this e-commerce trend is driving forward. In fact, a report from Bank of America said it expected BNPL services to multiply 10-15 times by 2025. Amazon’s recent partnership with Affirm is also a prime indicator of the growth to come in this sector. This industry is on an upward spike with no peak in sight.

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About ReturnPro

ReturnPro is a leading reverse logistics company that specializes in solving returns. ReturnPro’s connected suite of returns management SaaS, reverse supply chain, and ReCommerce services, under one roof, delivers a true end-to-end solution for returns from initiation through resale. ReturnPro works with retailers, eCommerce brands, and vendors, to deliver the smartest choices for every touch movement and pricing decision, while also preventing items from unnecessarily ending up in landfills.

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Fara Alexander
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