News & Events

News

After hitting an all-time high, returns dropped in 2023 thanks to new industry-wide strategies

Jan 18, 2024

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Retailers Don’t Want You to Return That Present. How They Stop You.

Jan 13, 2024

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Why it might be harder to return that holiday gift you hate this year

Nov 30, 2023

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Retailers Adopt ‘Returnless’ Policies to Cut Costs and Boost Satisfaction

Nov 30, 2023

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More US retailers adopt 'keep it' returns policies to shelter profits in holiday surge

Nov 30, 2023

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Returns are so costly for retailers, some are telling customers to keep unwanted goods

Dec 1, 2023

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Retail’s return secret: What a ‘keep it’ policy means

Dec 5, 2023

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More US retailers adopt 'keep it' returns policies to protect profits in holiday surge

Nov 30, 2023

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Why online retailers increasingly let customers keep returns—and don’t want you to know much about it

Dec 1, 2023

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More online retailers are letting shoppers keep their returns—but they don’t want that information ‘out there’

Dec 1, 2023

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Returns are so costly for retailers, some are telling customers to keep unwanted goods

Dec 1, 2023

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Faced with an onslaught of returns, retailers are telling shoppers: “Just keep it.”

Dec 1, 2023

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