News & Events

News

Why online retailers increasingly let customers keep returns—and don’t want you to know much about it

Dec 1, 2023

More online retailers are letting shoppers keep their returns—but they don’t want that information ‘out there’

Dec 1, 2023

Returns are so costly for retailers, some are telling customers to keep unwanted goods

Dec 1, 2023

Faced with an onslaught of returns, retailers are telling shoppers: “Just keep it.”

Dec 1, 2023

Holiday Shopping? Here’s Why Some Stores May Let You Keep Your Returns

Dec 1, 2023

5 things: Amazon and Walmart’s ‘secret’ return policy

Dec 1, 2023

The Billion Dollar Return Nightmare, Or Why Retailers Are Enabling ‘Keep It’ Policies

Dec 5, 2023

Return policies shift at holiday retailers

Dec 3, 2023

Some retailers are giving customers refunds and telling customers to keep purchases

Dec 4, 2023

Should Retailers Embrace ‘Keep It’ Return Policies?

Dec 6, 2023

How to Navigate Holiday Returns After a Record-Breaking Shopping Season

Dec 11, 2023

How Retailers Can Cut Down On Returns?

Dec 11, 2023